We recommend booking as early as possible, especially for peak seasons (spring, summer, and holidays). Large events or weddings should be booked several months in advance to ensure availability. However, we do accommodate last-minute requests if possible.

Yes! Our team delivers and sets up rentals 1 to 4 days before your event and picks them up 1 to 3 days after. Larger events may require different timelines. We’ll confirm the details with you during the booking process.

Yes! While we do not have a showroom, we do offer customer pickups and drop-offs for certain rental items. If you'd like to pick up your rentals, please let us know in advance so we can arrange a convenient time and provide instructions for handling and transport. Some larger or more complex items may require delivery and setup by our team.

Yes, but same-day rentals must be pre-arranged in advance to ensure availability and scheduling. Contact us as soon as possible for urgent requests.

All rentals must be properly covered in case of rain. If you’re renting a tent, we can help you determine the best size and setup for your needs. Unfortunately, we cannot issue refunds for bad weather, but we do offer tent upgrades and weather-resistant options depending on availabilty.